Ebook Operations Management: Part 1 - Dr. Tanima Dutta

Ebook Operations Management: Part 1 presents the following content: Introduction to Operations Management; Product and Service Design; Capacity Planning; Process Selection and Facility Layout; Facility Location; Quality Assurance and Control;...Please refer to the documentation for more details.
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Ebook Operations Management: Part 1 - Dr. Tanima Dutta Edited by: Dr.Tanima Dutta OPERATIONS MANAGEMENT Edited By Dr. Tanima Dutta Printed by EXCEL BOOKS PRIVATE LIMITED A-45, Naraina, Phase-I, New Delhi-110028 for Lovely Professional University Phagwara SYLLABUS Operations Management Objectives: The course is designed to acquaint the students with decision making in Planning, scheduling and Control of production and operations Management functions in both manufacturing and services; impact of Information Technology and technological advancement for up gradation of facilities and Productivity Improvement in operations. S. No. Topics 1. Operations Management: Definition, production functions, Functions & Responsibilities of Production management and its relations to other management functions, Automation . Difference between services and Manufacturing. Competitiveness Strategy and productivity. Computing productivity 2. Product and Service Design: Objectives, legal and Environmental issues, Lifecycles, Standardization, Mass customization Delayed Differentiation. Modular design, Reliability, Improving reliability. Phases in product design and development. Design for manufacturing, concurrent Engineering, CAD, and Recycling Component Commonality. Service Design , Difference between product design and service design 3 Capacity Planning: Defining & measuring capacity, determinants of effective capacity. Determining capacity requirements, calculating processing requirements, make or buy decisions. Developing capacity alternatives. Challenges of planning service capacity. CVP Analysis 4 Process Selection and Facility Layout: Types of manufacturing Processes. Flexible manufacturing Systems, CIM. Facilities layout, repetitive product and process layouts. Fixed position layout, combination layout, Cellular layout, Group technology, other service layouts, designing product layouts. Assembly line balancing. Closeness Rating 5 Facility Location: Need for location decisions, Nature of location decisions, Factors affecting location & site decisions, selection of the site for the plant. Procedures for location decisions. Factor rating method. Centre of gravity Method. Least cost method 6 Quality Assurance and Control: Inspection, Statistical process control, Control charts, acceptance sampling concept, risks, cost of quality control; ISO Quality Systems: ISO:9000, ISO:14000, Total Quality Control - concept, KAIZEN, six sigma concept 7 Inventory Management and Control: Nature and importance of Inventory , Functions and Objectives , Requirements for effective Inventory Management , Inventory costs, Inventory Classification System , ABC Analysis , EOQ Models , Economic Production Quantity Model 8 Supply Chain Management: Need for Supply Chain Management, Benefits, Elements of SCM , Logistics , EDI , E-commerce . Requirements for SCM , Steps and Optimization 9 Purchasing: Purchasing Interfaces, Purchasing cycle, Value Analysis, centralized vs Decentralized Purchasing. Ethics in Purchasing 10 JIT : JIT and lean Operations , JIT in Services CONTENT Unit 1: Introduction to Operations Management 1 Tanima Dutta, Lovely Professional University Unit 2: Product and Service Design 28 Tanima Dutta, Lovely Professional University Unit 3: Capacity Planning 62 Tanima Dutta, Lovely Professional University Unit 4: Process Selection and Facility Layout 89 Tanima Dutta, Lovely Professional University Unit 5: Facility Location 124 Tanima Dutta, Lovely Professional University Unit 6: Quality Assurance and Control 153 Dilfraz Singh, Lovely Professional University Unit 7: Process Control Charts 203 Dilfraz Singh, Lovely Professional University Unit 8: Acceptance Sampling 222 Dilfraz Singh, Lovely Professional University Unit 9: Inventory Planning and Control 229 Dilfraz Singh, Lovely Professional University Unit 10: Economic Order Quantity 239 Dilfraz Singh, Lovely Professional University Unit 11: Inventory Model 255 Sukhpreet Kaur, Lovely Professional University Unit 12: Service Level Method of Determining Q – ABC Classification 262 Sukhpreet Kaur, Lovely Professional University Unit 13: Supply Chain Management and JIT 267 Sukhpreet Kaur, Lovely Professional University Unit 14: Purchasing 312 Sukhpreet Kaur, Lovely Professional University Tanima Dutta, Lovely Professional University Unit 1: Introduction to Operations Management Unit 1: Introduction to Operations Management Notes CONTENTS Objectives Introduction 1.1 Defini ...