Chapter 2 - Understanding the writing process and the main forms of business messages. After studying this chapter, you should be able to: Describe the writing process and effective writing strategies, describe the current usage of the business letter, describe the purpose and forms of memorandums, understand the appropriate use of email,...
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Lecture Business communication (2/e): Chapter 2 - Flatley, Rentz, Lentz
Lecture Business communication (2/e): Chapter 2 - Flatley, Rentz, Lentz
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