Lecture Information technology project management (Eighth Edition): Chapter 9

Lecture Information technology project management (Eighth Edition): Chapter 9, after studying this section will help you understand: Explain the importance of good human resource management on projects, including the current state of the global IT workforce and future implications for it; Define project human resource management and understand its processes.
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Lecture Information technology project management (Eighth Edition): Chapter 9 Information Technology Project Management, Eighth Edition Note: See the text itself for full citations. Explain the importance of good human resource management on projects, including the current state of the global IT workforce and future implications for it Define project human resource management and understand its processes Summarize key concepts for managing people by understanding theories of motivation, influence, and power; how people and teams can become more effective; emotional intelligence; and leadership Information Technology Project Management, Eighth Edition Copyright 2016 2 Discuss human resource management planning and be able to create a human resource plan, project organizational chart, responsibility assignment matrix, and resource histogram Understand important issues involved in project staff acquisition and explain the concepts of resource assignments, resource loading, and resource leveling Assist in team development with training, team-building activities, and reward systems Explain and apply several tools and techniques to help manage a project team and summarize general advice on managing teams Describe how project management software can assist in project human resource management Information Technology Project Management, Eighth Edition Copyright 2016 3 Many corporate executives have said, “People are our most important asset” People determine the success and failure of organizations and projects Information Technology Project Management, Eighth Edition Copyright 2016 4 Although there have been ups and downs in the IT labor market, there will always be a need for good IT workers By the end of 2014, there were almost 3 billion Internet users and 2.3 billion mobile-broadband subscriptions By 2020, ICT spending is projected to grow to nearly $5 trillion Project management was number two on Computerworld’s hottest skill list for 2015 PMI estimates demand for 15.7 million project management jobs from 2010 to 2020 Information Technology Project Management, Eighth Edition Copyright 2016 5 Proactive organizations are addressing workforce needs by ◦ improving benefits ◦ redefining work hours and incentives ◦ finding future workers Information Technology Project Management, Eighth Edition Copyright 2016 6 In 2013 Yahoo’s CEO issued a memo stating that employees could no longer work from home, causing quite a stir throughout the world Diebold’s CEO took the opposite approach and started recruiting employees who wanted to work from home, luring the best and brightest workers from Yahoo and other companies cutting back on telecommuting The Huffington Post believes that telecommuting has won, and even Yahoo has softened its stance Information Technology Project Management, Eighth Edition Copyright 2016 7 A 2014 report by CompTIA found a gap between skills that employers wanted and what they actually found in the IT workforce 68 percent of IT firms report having a very challenging time finding new staff 58 percent of businesses are concerned about the quality and quantity of IT talent available for hire The number one strategy to handle understaffing is requiring workers to put in more hours Information Technology Project Management, Eighth Edition Copyright 2016 8 Making the most effective use of the people involved with a project Processes include ◦ Planning human resource management: identifying and documenting project roles, responsibilities, and reporting relationships ◦ Acquiring the project team: getting the needed personnel assigned to and working on the project ◦ Developing the project team: building individual and group skills to enhance project performance ◦ Managing the project team: tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance Information Technology Project Management, Eighth Edition Copyright 2016 9 Information Technology Project Management, Eighth Edition Copyright 2016 10 Psychologists and management theorists have devoted much research and thought to the field of managing people at work Important areas related to project management include ◦ motivation theories ◦ influence and power ◦ Effectiveness ◦ Emotional intelligence ◦ Leadership Information Technology Project Management, Eighth Edition Copyright 2016 11 Intrinsic motivation causes people to participate in an activity for their own enjoyment Extrinsic motivation causes people to do something for a reward or to avoid a penalty For example, some children take piano lessons for intrinsic motivation (they enjoy it) while others take them for extrinsic motivation (to get a reward or avoid punishment) Inform ...