The aim of the study is to identify the influencing factors and measure the extent of their impact on customer satisfaction about online shopping services at Aeon Hai Phong supermarket. With the conduct of an online survey of 150 respondents, authors applied Descriptive statistics, Frequency statistics, EFA discovery factor analysis on SPSS software.
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Factors influencing to customer satisfaction of online shopping in Aeon Mall: A study in Hai Phong
Factors influencing to customer satisfaction of online shopping in Aeon Mall: A study in Hai Phong
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Tìm kiếm theo từ khóa liên quan:
Customer satisfaction Online shopping E-commerce Super-markets EFA discovery factor analysisTài liệu có liên quan:
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